Car unlocked or window open? What to do
A car with a window down, a door not fully shut, or keys visible in the ignition is an open invitation — to rain, to theft, to a very bad day for its owner. You want to help, but you absolutely should not get involved with the vehicle itself. Here's the safe way.
The short answer
- Never open or enter the car — even to "protect" it.
- QR sticker? Scan and send the owner a message.
- No sticker? Search the plate on app.contaq.live, or tell building security.
1. Don't touch the car
It's tempting to close a window or shut a door. Don't. Entering or operating a car you don't own can be a criminal offence, and you could be blamed for anything missing or damaged later. Your job is to alert the owner, not to secure the car.
2. Raise an anonymous alert
If there's a ContaQ Live QR sticker, scan it with your phone and send a one-line message — "your window is down" or "car looks unlocked." The owner gets it immediately, and you never exchange numbers.
No sticker? Open app.contaq.live, search the number plate, and message the owner if the vehicle is registered — still without sharing your number.
3. If the car is in a car park or building
- Tell the security desk, attendant, or reception — they often know the owner or can watch the car.
- Ask them to make an announcement if it's a mall or office.
- In an emergency or if you witness a theft, call the police.
What not to do
- Don't open doors, boot, or windows.
- Don't take photos of valuables inside and post them.
- Don't leave your own number on the car.
- Don't move the car.
Why the sticker matters
A car with a ContaQ Live sticker has a way to be reached that doesn't expose the owner's number. That single detail turns a stranger's good intentions into a message the owner actually receives — before the rain or the thief does.
Frequently asked questions
What should I do if I see an unlocked car?
Don't open or touch it. Scan the QR sticker or search the plate on ContaQ Live to message the owner, or tell building security.
Is it illegal to open an unlocked car?
Entering a car you don't own can be treated as an offence and you could be suspected of theft. Never get in — even with good intentions.
Can I message the owner anonymously?
Yes. ContaQ Live relays your message, so the owner never sees your number — and you never see theirs.
Own a car? Make it reachable
Add a ContaQ Live sticker so a helpful stranger can tell you when something's wrong — without ever knowing your number.
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